Disclaimer
1.WEBSITE DISCLAIMER
Damp Surveyor Near Me (a trading name of Prime Building Care Ltd)
Effective: February 2026
This Disclaimer applies to the website and any content, tools, downloads, messages, and materials published or provided by Damp Surveyor Near Me (“we”, “us”, “our”).
1.1 Information only, not professional advice
1.1 Content on this website is provided for general information only. It is not intended to constitute professional advice and should not be relied upon as such.
1.2 Any guidance, examples, articles, checklists, or FAQs are generic and may not reflect the circumstances of a specific property. Damp and mould causes are property-specific and may require inspection, measurement, and contextual assessment.
1.2. No diagnosis without formal instruction
1.2.1 We do not provide a professional diagnosis of a property’s condition through website content alone.
1.2.2 A professional opinion suitable for reliance is provided only where you book a Service under our Terms and Conditions and we perform a virtual or in-person inspection and issue agreed Deliverables.
1.3. Free WhatsApp / messaging triage
1.3.1 Any free triage communications (including WhatsApp or similar platforms) are provided as informal preliminary guidance based on limited information you choose to share.
1.3.2 Triage does not constitute a survey, inspection, diagnosis, or Report and is not suitable for reliance as a professional opinion.
1.3.3 We are not responsible for outcomes where decisions are taken solely on the basis of triage communications, to the extent permitted by law.
1.4. Third-party websites and tools
1.4.1 Our website may contain links to third-party sites, services, or tools. These links are provided for convenience only.
1.4.2 We do not control third-party content and do not endorse, warrant, or accept responsibility for third-party websites, services, statements, availability, or security.
1.5. No guarantees; accuracy and completeness
1.5.1 While we aim to keep website information accurate and up to date, we do not warrant that content is complete, current, error-free, or applicable to your circumstances.
1.5.2 We may update, change, or remove website content at any time without notice.
1.6. Limitation of liability
1.6.1 To the maximum extent permitted by law, we exclude liability for loss or damage arising from reliance on website content, including indirect or consequential loss.
1.6.2 Nothing in this Disclaimer excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence or for fraud.
1.7. Services, pricing, and availability
1.7.1 Any pricing, timeframes, availability, deliverables, and descriptions of Services on the website are indicative and may change.
1.7.2 The terms that apply to booked Services are set out in our Terms and Conditions of Service, together with your booking confirmation/quotation.
1.8. Intellectual property
1.8.1 All content on this website (including text, images, graphics, layouts, logos, and downloadable materials) is owned by or licensed to us unless stated otherwise.
1.8.2 You may view and print website pages for personal use. You must not reproduce, distribute, modify, or commercially exploit website content without our prior written consent.
1.9. Contact
If you have questions about this Website Disclaimer, contact:
Prime Building Care Ltd trading as Damp Surveyor Near Me
113 Romford Road, London, England, E15 4LY
Email: hello@dampsurveyornearme.co.uk
Website: dampsurveyornearme.co.uk
2.SERVICES DISCLAIMER
Damp Surveyor Near Me (a trading name of Prime Building Care Ltd)
Effective: February 2026
This Services Disclaimer applies to all Services offered by Damp Surveyor Near Me (“we”, “us”, “our”), including free triage, virtual surveys, in-person surveys, Homebuyer Surveys, reports, and any concierge/rollout support.
This Disclaimer is intended to clarify the nature and limitations of the Services. It operates alongside (and does not replace) our Terms and Conditions of Service and any specific booking confirmation/quotation.
2.1. Nature of the Services
2.1.1 Our Services are diagnostic and advisory in nature. We provide professional opinions and recommendations based on the evidence available at the time of assessment.
2.1.2 Unless explicitly stated in writing as part of the booked Service, our Services are non-invasive and do not include opening-up works, destructive testing, or intrusive investigations.
2.1.3 Our Reports and Deliverables are not guarantees, warranties, or certifications of condition, and do not assure that a property is free from defects.
2.2. No remedial works under this Service
2.2.1 We do not undertake remedial or repair works as part of the Damp Surveyor Near Me Service offering.
2.2.2 Where we recommend contractors (which may include Prime Building Care Ltd or others), you are under no obligation to use them. Any remedial works contract is separate and is strictly between you and the appointed contractor.
2.2.3 We are not responsible for third-party workmanship, pricing, availability, timelines, or outcomes.
2.3. Free triage and informal guidance
2.3.1 Any free triage communications (including WhatsApp, messaging, or brief calls) are provided as informal preliminary guidance only.
2.3.2 Triage is not a survey, inspection, diagnosis, or Report and is not suitable for reliance as a professional opinion.
2.3.3 Decisions taken solely on triage communications are taken at your discretion. To the extent permitted by law, we are not responsible for outcomes where decisions are made without a booked Inspection and agreed Deliverables.
2.4. Virtual surveys: limitations
2.4.1 Virtual surveys rely on live video and/or Client-supplied photos/videos. Remote assessment has inherent limitations and generally cannot utilise physical diagnostic tools or access methods (including, where relevant, sub-floor inspection, opening-up, or specialist access).
2.4.2 Our findings are limited to what is visible and disclosed during the virtual process. We are not responsible for limitations or inaccuracies caused by restricted visibility, poor image quality, lighting, obstructions, hidden defects, access restrictions, or inaccurate/misleading information provided by the Client.
2.4.3 Where limitations materially affect reliability, we may recommend an in-person Inspection or additional steps.
2.5. In-person surveys: limitations and access
2.5.1 In-person inspections are visual and non-destructive unless expressly agreed in writing. We do not routinely move heavy furniture, lift floor coverings, remove panels/finishes, or carry out opening-up.
2.5.2 You (or your representative) must ensure safe, clear, and lawful access to the Property, including access to relevant rooms, external elevations (where applicable), plant areas, lofts, sub-floor areas, or meter cupboards, as relevant to the booked Service.
2.5.3 If areas are inaccessible, unsafe, or unsuitable to inspect (including due to aggressive occupants/pets, suspected asbestos without safe controls, hazardous conditions, structural instability, or illegal/unsafe access), we may record limitations and/or terminate the visit. Fees and rescheduling are governed by our Terms and Conditions.
2.6. Homebuyer Survey: scope clarification
2.6.1 Our Homebuyer Survey is a home condition inspection product as described in your booking confirmation/quotation. It is not a RICS Home Survey and is not presented as such.
2.6.2 A Homebuyer Survey does not replace specialist inspections (e.g., structural engineering, roofing, drainage CCTV, electrical testing, gas safety, invasive timber decay investigations) unless those are expressly included in writing.
2.7. Reports and reliance
2.7.1 Reports are prepared for the named Client and the specific purpose stated in the booking confirmation/quotation or Report.
2.7.2 Reports reflect professional opinion at the time of inspection. Conditions can change, and concealed defects may exist.
2.7.3 No third party may rely on a Report unless we provide written consent, typically via a Letter of Reliance, which may be subject to conditions and a fee.`
2.8. Timescales, availability, and outcomes
2.8.1 Any timeframes stated (including same-day availability or report turnaround times) are targets only, unless confirmed in writing as guaranteed.
2.8.2 We do not guarantee specific outcomes, remedial costs, contractor availability, or that recommended actions will permanently eliminate damp/mould, as results depend on property conditions, workmanship, occupant behaviours, and maintenance.
2.9. Health and safety
2.9.1 We may refuse or stop work where we reasonably believe it is unsafe to proceed.
2.9.2 You are responsible for ensuring the Property is safe to inspect, including securing pets, disclosing known hazards (including asbestos where known), and ensuring safe access.
2.10. Contact
If you have questions about this Services Disclaimer, contact:
Prime Building Care Ltd trading as Damp Surveyor Near Me
113 Romford Road, London, England, E15 4LY
Email: hello@dampsurveyornearme.co.uk
Website: dampsurveyornearme.co.uk
